{"id":1184,"date":"2022-06-21T18:32:32","date_gmt":"2022-06-21T23:32:32","guid":{"rendered":"https:\/\/factura.com\/ayuda\/?p=1184"},"modified":"2024-03-22T17:25:53","modified_gmt":"2024-03-22T23:25:53","slug":"eliminar-cliente-de-tu-catalogo-en-facturacom","status":"publish","type":"post","link":"https:\/\/factura.com\/ayuda\/eliminar-cliente-de-tu-catalogo-en-facturacom\/","title":{"rendered":"Eliminar cliente de tu cat\u00e1logo en Factura.com"},"content":{"rendered":"\n<p class=\"has-kbg-text-color has-kbg-bg-background-color has-text-color has-background wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"25\" height=\"22\" class=\"wp-image-957\" style=\"width: 25px;\" src=\"https:\/\/factura.com\/ayuda\/wp-content\/uploads\/2022\/06\/icono-enlace-advertencia.png\" alt=\"\"><strong> Atenci\u00f3n<\/strong>. S\u00f3lo podr\u00e1s eliminar a un cliente, siempre y cuando no tenga facturas emitidas a su nombre o en borrador, en estos casos no aparecer\u00e1 la opci\u00f3n &#8220;eliminar&#8221;.<\/p>\n\n\n\n<p class=\"has-kbg-text-color has-kbg-bg-background-color has-text-color has-background wp-block-paragraph\"><strong><img loading=\"lazy\" decoding=\"async\" width=\"25\" height=\"25\" class=\"wp-image-965\" style=\"width: 25px;\" src=\"https:\/\/factura.com\/ayuda\/wp-content\/uploads\/2022\/06\/icono-lapiz.png\" alt=\"\"> Consejo<\/strong>. Si tienes un cliente duplicado con facturas emitidas y deseas unificar la informaci\u00f3n, env\u00eda un correo a <strong>soporte@factura.com<\/strong> con la informaci\u00f3n completa de tu solicitud.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sigue los siguientes pasos para eliminar a un cliente en Factura.com:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Presiona en el men\u00fa <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#2e90fa\" class=\"has-inline-color\">Cat\u00e1logos<\/mark><\/strong> y a continuaci\u00f3n, ve a la opci\u00f3n de <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#2e90fa\" class=\"has-inline-color\">Clientes<\/mark><\/strong> en el men\u00fa lateral izquierdo.<\/li>\n\n\n\n<li>En la opci\u00f3n <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff6600\" class=\"has-inline-color\">Filtrar<\/mark><\/strong>, busca el <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#2e90fa\" class=\"has-inline-color\">RFC<\/mark><\/strong> o <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#2e90fa\" class=\"has-inline-color\">Raz\u00f3n social<\/mark><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0071a1\" class=\"has-inline-color\"> <\/mark><\/strong>del cliente que deseas eliminar.<\/li>\n\n\n\n<li>Presiona en <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff6600\" class=\"has-inline-color\">Opciones<\/mark><\/strong> y selecciona <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff6600\" class=\"has-inline-color\">Eliminar<\/mark><\/strong>, siempre y cuando el cliente no tenga facturas creadas.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">El sistema te confirmar\u00e1 que el cliente se ha eliminado.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/factura.com\/ayuda\/wp-content\/uploads\/2022\/11\/eliminarCliente.gif\" alt=\"Imagen con movimiento mostrando la funci\u00f3n de eliminar un registro en el cat\u00e1logo de clientes.\"\/><figcaption class=\"wp-element-caption\">Proceso para eliminar un cliente<\/figcaption><\/figure>\n\n\n\n<p class=\"has-kbg-text-color has-kbg-bg-background-color has-text-color has-background wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"25\" height=\"25\" class=\"wp-image-965\" style=\"width: 25px;\" src=\"https:\/\/factura.com\/ayuda\/wp-content\/uploads\/2022\/06\/icono-lapiz.png\" alt=\"\"> <strong>Consejo<\/strong>. Observa en tu cat\u00e1logo de clientes, que en algunos clientes aparece un cuadro vac\u00edo a lado de la columna UID, esto significa que no ha sido utilizado y que puedes eliminarlos, puedes seleccionar ese cuadro para eliminar de manera masiva a tus clientes, en caso de requerirlo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/factura.com\/ayuda\/wp-content\/uploads\/2022\/11\/eliminarClienteMasiva.gif\" alt=\"Imagen con movimiento mostrando c\u00f3mo eliminar de manera masiva varios registros de clientes\" class=\"wp-image-2832\"\/><figcaption class=\"wp-element-caption\">Proceso para eliminar varios clientes en una acci\u00f3n<\/figcaption><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p class=\"has-kbg-text-color has-text-color wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-958\" style=\"width: 20px;\" src=\"https:\/\/factura.com\/ayuda\/wp-content\/uploads\/2022\/06\/icono-enlace-azul.png\" alt=\"\"> <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-kbg-main-color\">\u00bfQu\u00e9 m\u00e1s debo saber?<\/mark><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/factura.com\/ayuda\/campo-cliente-en-facturacom\/\" target=\"_blank\" rel=\"noreferrer noopener\">Campo cliente en factura.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\"><a href=\"https:\/\/factura.com\/ayuda\/agregar-cliente-a-tu-catalogo-en-facturacom\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong class=\"\">Agregar cliente a tu cat\u00e1logo<\/strong><\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/factura.com\/ayuda\/editar-cliente-en-tu-catalogo-en-facturacom\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong class=\"\">Editar cliente en tu cat\u00e1logo<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/factura.com\/ayuda\/editar-o-dar-de-alta-un-cliente-extranjero-en-tu-catalogo-en-facturacom\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Editar o dar de alta un cliente &nbsp;extranjero<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/factura.com\/ayuda\/buscar-cliente-en-tu-catalogo-en-facturacom\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong class=\"\">Buscar cliente en tu cat\u00e1logo<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\"><a href=\"https:\/\/factura.com\/ayuda\/carga-masiva-de-clientes-en-tu-catalogo-en-facturacom\/\" target=\"_blank\" rel=\"noreferrer noopener\">Carga masiva de clientes<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/factura.com\/ayuda\/eliminar-cliente\/\"><strong class=\"\">Actualizar cliente de manera masiva<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/factura.com\/ayuda\/guia-para-exportar-tu-lista-de-clientes-de-factura-com-en-formato-xls\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Exportar tu lista de clientes de Factura.com en formato XLS<\/strong><\/a><\/p>\n<div id=\"af-was\">\n\t\t\t\t<h3>\u00bfFue \u00fatil este art\u00edculo?<\/h3>\n\t\t\t\t<a href=\"#\" id=\"af-yes\">Si<\/a>\n\t\t\t\t<a href=\"#\" id=\"af-no\">No<\/a>\n\t\t\t<\/div>\n\t\t\t<div id=\"af-popup-1\">\n\t\t\t\t<div>\n\t\t\t\t\t<div class=\"af-popup-content af-popup-1-content\">\n\t\t\t\t\t\t<a href=\"#\" class=\"af-close-popup\">&times;<\/a>\n\t\t\t\t\t\t<h3>\u00bfQu\u00e9 est\u00e1 incorrecto?<\/h3>\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<a href=\"#\" class=\"af-response-select\" data-show=\".af-incorrect\">Este art\u00edculo contiene informaci\u00f3n incorrecta.<\/a>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<a href=\"#\" class=\"af-response-select\" data-show=\".af-missing\">Este art\u00edculo no contiene la informaci\u00f3n que estoy buscando.<\/a>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"af-popup-2\">\n\t\t\t\t<div>\n\t\t\t\t\t<div class=\"af-popup-content\">\n\t\t\t\t\t\t<a href=\"#\" class=\"af-close-popup\">&times;<\/a>\n\t\t\t\t\t\t<h3>\u00bfC\u00f3mo podemos mejorarlo?<\/h3>\n\t\t\t\t\t\t<form id=\"af-feedback-form\" accept-charset=\"UTF-8\" method=\"post\">\n\t\t\t\t\t\t\t<input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"3c878dea1c\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/posts\/1184\" \/>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"af_response\"\/>\n\t\t\t\t\t\t\t<input type=\"hidden\" id=\"af-response\" name=\"af-response\" value=\"Article was helpful\"\/>\n\t\t\t\t\t\t\t<input type=\"hidden\" id=\"af-post-id\" name=\"af-post-id\" value=\"1184\"\/>\n\t\t\t\t\t\t\t<label for=\"af-feedback\"><span class=\"af-incorrect\">Por favor, ind\u00edcanos qu\u00e9 informaci\u00f3n est\u00e1 incorrecta:<\/span><span class=\"af-missing\">Por favor, ind\u00edcanos qu\u00e9 informaci\u00f3n falta:<\/span><\/label>\n\t\t\t\t\t\t\t<textarea rows=\"4\" minlength=\"20\" id=\"af-feedback\" name=\"af-feedback\" required><\/textarea>\n\t\t\t\t\t\t\t<div class=\"af-row\">\n\t\t\t\t\t\t\t\t<div class=\"af-column\">\n\t\t\t\t\t\t\t\t\t<label for=\"af-name\">Tu Nombre:<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"text\" id=\"af-name\" name=\"af-name\" required value=\"\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"af-column\">\n\t\t\t\t\t\t\t\t\t<label for=\"af-email\">Tu Email:<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"email\" id=\"af-email\" name=\"af-email\" required value=\"\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<p class=\"af-error\"><\/p>\n\t\t\t\t\t\t\t<input type=\"submit\" value=\"Enviar\"\/>\n\t\t\t\t\t\t<\/form>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"af-popup-3\">\n\t\t\t\t<div>\n\t\t\t\t\t<div class=\"af-popup-content af-poopup-content-3\">\n\t\t\t\t\t\t<a href=\"#\" class=\"af-close-popup\">&times;<\/a>\n\t\t\t\t\t\t<h3>\u00a1Apreciamos tus comentarios!<\/h3>\n\t\t\t\t\t\t<p style=\"text-align: center;\">Tus respuestas ser\u00e1n usadas para mejorar nuestro contenido.<\/p>\n\t\t\t\t\t\t<h4>S\u00edguenos en nuestras redes sociales.:<\/h4>\n\n<div class=\"cont-redes centrado\">\n<div class=\"hi-icon-wrap hi-icon-effect-1 hi-icon-effect-1a\">\n<a href=\"https:\/\/www.facebook.com\/FacturaMexico\" target=\"_blank\" rel=\"noopener\" class=\"hi-icon\"><i class=\"fa fa-facebook\" aria-hidden=\"true\"><\/i><\/a>\n<\/div>\n<div class=\"hi-icon-wrap hi-icon-effect-1 hi-icon-effect-1a\">\n<a href=\"https:\/\/www.youtube.com\/channel\/UCHIQwm1Y2z3OZJpDtO19RXw\" target=\"_blank\" rel=\"noopener\" class=\"hi-icon\"><i class=\"fa fa-youtube-play\" aria-hidden=\"true\"><\/i>\n<\/a>\n<\/div>\n<div class=\"hi-icon-wrap hi-icon-effect-1 hi-icon-effect-1a\">\n<a href=\"https:\/\/twitter.com\/Factura_com\" target=\"_blank\" rel=\"noopener\" class=\"hi-icon\"><i class=\"fa fa-twitter\" aria-hidden=\"true\"><\/i>\n<\/a>\n<\/div>\n<div class=\"hi-icon-wrap hi-icon-effect-1 hi-icon-effect-1a\">\n<a href=\"https:\/\/www.linkedin.com\/company\/factura-com\" target=\"_blank\" rel=\"noopener\" class=\"hi-icon\"><i class=\"fa fa-linkedin\" aria-hidden=\"true\"><\/i>\n<\/a>\n<\/div>\n<div class=\"hi-icon-wrap hi-icon-effect-1 hi-icon-effect-1a\">\n<a href=\"https:\/\/www.instagram.com\/facturacom\/\" target=\"_blank\" rel=\"noopener\" class=\"hi-icon\"><i class=\"fa fa-instagram\" aria-hidden=\"true\"><\/i>\n<\/a>\n<\/div>\n<div class=\"hi-icon-wrap hi-icon-effect-1 hi-icon-effect-1a\">\n<a href=\"https:\/\/www.tiktok.com\/@facturacom\" target=\"_blank\" rel=\"noopener\" class=\"hi-icon\">\n<div id=\"tiktok\">\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/cdn.factura.com\/images\/landings\/common\/tiktok-negro.png\" width=\"20\" class=\"tik img-top\">\n<\/div>\n<\/a>\n<\/div>\n<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Atenci\u00f3n. S\u00f3lo podr\u00e1s eliminar a un cliente, siempre y cuando no tenga facturas emitidas a su nombre o en borrador, en estos casos no aparecer\u00e1 la opci\u00f3n &#8220;eliminar&#8221;. Consejo. Si tienes un cliente duplicado con facturas emitidas y deseas unificar la informaci\u00f3n, env\u00eda un correo a soporte@factura.com con la informaci\u00f3n completa de tu solicitud. Sigue [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"inline_featured_image":false,"footnotes":""},"categories":[186,60],"tags":[453,369,377],"class_list":["post-1184","post","type-post","status-publish","format-standard","hentry","category-catalogos","category-manuales","tag-catalogo","tag-cliente","tag-eliminar"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Eliminar cliente de tu cat\u00e1logo en Factura.com - Centro de Ayuda<\/title>\n<meta name=\"description\" content=\"Elimina de forma sencilla un cliente de tu cat\u00e1logo en Factura.com. Mant\u00e9n tu lista de clientes actualizada\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/factura.com\/ayuda\/eliminar-cliente-de-tu-catalogo-en-facturacom\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Eliminar cliente de tu cat\u00e1logo en Factura.com - Centro de Ayuda\" \/>\n<meta property=\"og:description\" content=\"Elimina de forma sencilla un cliente de tu cat\u00e1logo en Factura.com. 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